Professional Services Engineer - US

Customer Success, United States

Cyberbit Range is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That’s because it is!

Cyberbit Range deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live attacks using commercial-grade security tools to effectively train cyber professionals in industry-standard detection, response, and attack mitigation techniques.

If you are looking for a job that will allow you to work with cutting-edge technologies on the cloud-based service of Cyber Training of a super cool and successful company, come and join us!


  • Provide high-quality technical services during professional services engagement (deployments, upgrades, integration with customer’s environment, etc.) with responsibility for the full lifecycle of the PS Project.
  • Provide professional services on-site at customer offices.
  • Creating and updating technical and process documentation.
  • 3+ years experience in a similar role at an international company
  • Proven technical knowledge and understanding of IT/networking/OS/DB/virtualization technologies
  • Knowledge of virtualization concept and experience with installation and configuration of a virtual environment (VMware, etc.)
  • Experience with operating systems (Linux/Windows)
  • Good knowledge of Networking and IT Infrastructure, experience with TCP/IP protocols
  • Experience with configuration and operation of switches and servers(Cisco, Juniper, etc.)
  • Experience with installation and configuration of firewall devices (Checkpoint, Palo Alto, etc.)
  • Experience with installation and configuration of SIEM devices (Arcsight, Qradar, etc.)
  • Strong technical troubleshooting skills and experience, ability to analyze and troubleshoot deployment issues in a timely manner, ability to deep-dive into details.
  • Team player with the ability to work and solve problems independently, work under pressure, multitasking, can-do approach
  • Good interpersonal and communication skills
  • Excellent customer-facing communication skills (verbal and written)
  • Willing to travel domestically and internationally on demand
  • Experience in Cyber Security – a strong advantage
  • Experience with AWS – anadvantage
  • Experience with backup&restore tools (Veeam, etc) and data storage systems - an advantage
  • Experience with scripting languages and IT Automation/DevOps tools – an advantage

?If you are not sure that you’re 100% qualified but up for the challenge - we want you to apply

Why You'll Love Working With Us

Cyberbit is a place for passionate innovators, builders and doers who are looking to take part in the development of a disruptive solution and keep our world safer from cyber-attacks, using the most advanced technologies and tools. We know that achieving a critical mission such as ours requires incredible talent, which is why you will be working alongside inspiring tech leaders who are all in for teamwork! As a team member, you can expect to make a difference through your work by helping us achieve our goal to ensure the world’s networks are secure. We support one another with kindness, near or far. We are committed to being attentive to the needs of our peers and colleagues by showing generosity with our time and knowledge.