Cyberbit Range is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That’s because it is!
Cyberbit Range deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live attacks using commercial-grade security tools to effectively train cyber professionals in industry-standard detection, response, and attack mitigation techniques.
Cyberbit is seeking a high-energy, experienced Tech Lead proficient in cybersecurity technologies and training. This individual will play an instrumental role in accelerating our sales initiatives, accelerating our customers’ retention, and upsell initiatives. In addition needs to be a self-starter who excels in a high-paced, evangelistic startup environment and thrives on working with revolutionary technology.
Your day to day will look like-
·Conduct cyber Range training for SOC teams and individuals as part of the sales and marketing processes
·Understanding our customers’ business needs and helping them succeed by means of training and building customized training paths.
·Understand customer outcomes by communicating with customers, analyze customer health metrics, run NPS and gather other feedback.
·Use exceptional written and oral communication skills to support the sales organization in Range product Q&A, demonstration, POC and training
exercises as well as represent the Range at field events such as conferences, seminars, etc.
·Effectively position the Range against competitive offerings
·Support, when needed, Cyberbit Cloud Range training sessions with training guidance and trainee online support
·Assist prospects with initial Range configuration and orientation via Train-the-Trainer course delivery
·Provide professional responses to customer RFPs / RFIs
·Train and mentor reseller partners on positioning our Range to prospective customers and managing POC's
·Where possible, improve or develop Range technical documentation to ease understanding and customer or channel usage of our products and
services as well as capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering, and
·At least 5-7 years experience in Cybersecurity and familiar with SOC operations, methodologies, and products including proven work experience as a
·Ability to plan, multi-task, and manage time effectively
·Excellent written, verbal, and interpersonal communication skills
·Works in a systematic and orderly fashion, able to dive deeply into detail
·Bachelor’s degree or equivalent experience – an advantage
·Customer Success Management in a SaaS organization – A strong advantage
·Post-sales support experience- a strong Advantage
·EC-Council | Certified Incident Handler / Certified Security Analyst – a strong advantage
·When permitted again, up to 40% travel is going to be required
·Pre-sales support experience a plus
·Languages: English and Arabic
Cyberbit is a place for passionate innovators, builders and doers who are looking to take part in the development of a disruptive solution and keep our world safer from cyber-attacks, using the most advanced technologies and tools. We know that achieving a critical mission such as ours requires incredible talent, which is why you will be working alongside inspiring tech leaders who are all in for teamwork! As a team member, you can expect to make a difference through your work by helping us achieve our goal to ensure the world’s networks are secure. We support one another with kindness, near or far. We are committed to being attentive to the needs of our peers and colleagues by showing generosity with our time and knowledge.