How Pipedrive reduced cybersecurity training costs by 40% while strengthening security culture
Pipedrive is a leading cloud-based sales SaaS company serving more than 85,000 customers worldwide.
As a technology enterprise delivering mission-critical data solutions, maintaining strong cybersecurity capabilities is essential to protecting customer trust and ensuring business continuity.
With a growing engineering organization and evolving threat landscape, Pipedrive recognized the need to strengthen its internal cybersecurity expertise in a measurable and scalable way.
The challenge
Measuring skills and eliminating one-size-fits-all training
As a fast-growing SaaS company, Pipedrive needed to invest more strategically in information security management training. The company aimed to minimize risk and proactively reduce the potential impact of a breach.
However, previous online tests and classroom trainings produced mixed results. The primary issue was that employees had varying levels of cybersecurity knowledge, and generic “one-size-fits-all” courses failed to properly benchmark abilities or tailor content to individual skill gaps.
Pipedrive needed a solution that would:
- Provide measurable assessment of practical security skills
- Identify and develop new cybersecurity talent
- Deliver hands-on upskilling with real-world experience
- Give management actionable insight into team capabilities
As one stakeholder put it:
“RangeForce provides actionable info on IT team’s skill level. How else would you know what your team knows?”
The solution
Unified, hands-on training and performance analytics
Pipedrive transitioned from traditional classroom sessions to a unified training and evaluation platform that combined hands-on practice with measurable performance tracking.
More than 200 IT professionals were onboarded to the platform, each working within their own isolated network environment with vulnerable servers and services. The environment replicated a real-world business IT architecture.
Engineers were organized into teams of eight to ten and tasked with protecting a website against a variety of cyberattacks. Operating within a virtual private network, participants worked under pressure, experiencing firsthand the consequences of security failures and learning how to respond effectively.
The performance-based evaluation analytics provided real-time insight into individual and team skill levels, allowing management to make informed decisions about talent development.
The outcome
Lower costs, stronger culture, measurable improvement
The results were both operational and cultural.
Key achievements:
- 40% reduction in cybersecurity training budget
- 30% increase in incident self-reporting by engineers
- Broader and more impactful cybersecurity knowledge across teams
- Identification of the top 10% of engineers as security champions for advanced development
- Faster remediation of security flaws
- Improved security culture and motivation through gamified, practical training
With better visibility into skills and clear performance benchmarks, leadership gained confidence in the team’s readiness. Engineers became more engaged, proactive, and motivated to deepen their expertise.
One stakeholder summarized the impact:
“Compared to alternatives, RangeForce has shown to be a huge bang for the buck right now. It is a good investment in time and effort.”
Turning security training into a strategic advantage
By replacing fragmented training approaches with a unified, hands-on evaluation platform, Pipedrive achieved more than cost savings. The company built measurable security capabilities, uncovered hidden talent, strengthened internal reporting, and fostered a stronger security mindset across engineering teams.
The result is a more resilient SaaS organization, better equipped to protect customer data and scale securely.
